I am not sure how long but right now you can get a .com for 99 cents at Godaddy, only applies to the first year. You can’t register for 3 years for 2.97 which is .99 x 3 plus tax. Only the first year would be .99 cents and then the other two would be charged the regular rate. This applies to new domains only, not transfers, and only .com’s. To get the deal use promo code BUY2010 at checkout.
Ok so FINALLY I have my domains. I have access to all 4 of my domains. My first domains, fused-emotions.com and .net, as well as typedink.com and .net. All that is left is for me to wait about a bit less then 2 months to transfer my .com to where my other 3 are. Yep I made the mistake of registering my .com elsewhere. BUT at least I now have access to them all. Didn?t think it would happen. Of course now I got 4 instead of 2 that will need to be renewed, but at least not all at the same time.
Thank you legal dept @ 1&1, although the transfer dept. and the call in technical service was horrible.
Ok so I got an email tonight, "Domain Transfer Confirmation." I quickly opened it up and it was confirmation from GoDaddy that my Fused-Emotions.com domain was now successfully transferred from 1and1 to me @ GoDaddy. YAY!!!!! Now I just wait for the .net to finish transfer. I’ll probably edit this post when that happens. They were both processed at the same time, so I don’t know why the other one hasn’t finished. I was so relieved! YAY!
Well after I sent them an email letting them know I would be talking about my experience so far and posting the emails, a day later I received a email from the Legal Dept. at 1and1. with the authorization codes. No longer the Transfer Dept. but the Legal Dept. was now emailing me. I immediately jumped onto my account at GoDaddy and began the transfer… or so I thought I was going to. Now I needed Transaction and Security ID’s for the domains that would be sent to… yep 1and1.
So I emailed back to the legal dept. and asked if they knew who (email of person GoDaddy sent the codes too) the email belonged to, and if I could get those codes. To my surprise within 5-10minutes I was forwarded the emails with the codes. Transfer Dept was terribly slow, but that I could have dealt with if they just communicated better. Tech Support over the phone, or through email was just bad. You would sit and not know what was going on, where the domains where, what one was suppose to do.
So whether it was just time that had to go naturally, or they took my last email to heart about posting my emails, the Legal Dept sure got back to me quickly and with the information I needed. All in all I think it was just a huge hassle. Lesson learned on my part, never let anyone renew your domains for you (this came about as I had no credit card, I do now though, so problem solved). And 1and1 just does not have good customer support communication. The legal Dept perhaps, but then again it is the Legal Dept. I thanked the lady from the Legal Dept. and she was very nice. But as I said, they need better communication and costumer service skills.
Now I believe everything is done, except waiting for 1and1 to release them. I entered all the codes and everything, so I hope that, that is the end of this.
If your a domain owner, have a website, know people that do, forums etc you visit at, please pass my site address along to this post. I am warning everyone to stay away from 1and1.com Here is why:
I have two domains in which my host was renewing for me under his acct at 1and1. He left the company and still had ownership of my domains. I tried to contact him and nothing. I tried 1and1 for some help and nothing.
A week or so later after emailing 1and1 I got a reply from a Joy Logenberger of 1and1:
Thank you for contacting us.
The current account holder of the domains is willing to give ownership
of them to you. Do you want to open up an account with us and move the
domains into it? You can easily do this at our order site 1and1.com. We
will help you transfer these domains where ever you wish
If you have any further questions please do not hesitate to contact us.
Sincerely,
Joy Longenberger
Transfers Department
1&1 Internet
Yes I did have more questions. As too how I could transfer them to GoDaddy, this was my email to them:
I would like to transfer them to godaddy. I have other domains there, and would like to put them there. How would I go about transferring, thank you. The domains are Fused-Emotions.com and Fused-Emotions.net Could you please tell me how to go about this so I can transfer them to Godaddy where I have my other domain. Thank you.
There reply;
Thank you for contacting us.
You would need to contact GoDaddy to initiate the transfer. The domains
are unlocked and able to be transferred.
If you have any further questions please do not hesitate to contact us.
Sincerely,
John Keefer
Transfers Department
1&1 Internet
I then emailed them asking if I would need transfer codes? 2 days later nothing, I said I initiated the transfer with GoDaddy like they had suggested but transfer codes were needed. Still nothing. I call support and they cannot help me. They say oh we need to send this to transfers (BUT THEY DO NOT LET YOU TALK TO TRANSFERS Dept.)
They said they were pulled from the previous acct holder (my old host who left), and put in a temporary account (so then I assume now 1and1 has full control over my .com and .net domains, which makes me feel NOT GOOD). AND they are ready to be transferred. If they are ready why don’t they transfer them? Why don’t they give me the transfer codes? OR access to the temp acct so I can transfer them myself?
I fear 1and1 are just holding my domains hostage in attempt to get money out of me. I fear that I will lose them because of this.
STAY AWAY from 1and1. If your host offers to renew domains for you, DO NOT do it. They can be the nicest people, but you never know one day they can leave and you’ll be in trouble. Even when the person says they want to give them back to you, 1and1 seems they will do whatever NOT to give them to you.
I will continue to update my situation and let everyone here know the outcome, however I doubt anything they do now will make up for their lack of help.